Spend less time compiling background information on a client and spend more time managing clients. Act quickly to the needs of your customers and set your sales staff up for success with NetSuite's CRM+ from Kodella.
20% increase in customer service productivity.
30–60% improvement in customer service call resolution.
Create and track quotas for sales reps by item, class, location, or department. Keep track of performance with sales forecasting that can give you an accurate view of the health of your business.
Free up time that reps are searching for answers for clients with a centralized database that centralizes answer and builds stronger client relationships.
Using NetSuite CRM+, Kodella can integrate your entire marketing process across multiple channels – allowing you to align campaigns with your sales efforts.
NetSuite CRM+ enables you to serve customers quickly and efficiently with 360° customer reporting. An updated knowledge base points your support team to the answers they need.